Norwich Box Office - UEA LCR and Waterfront tickets

Coronavirus Guidance

The wellbeing and welfare of all those involved in our operations, from our members and staff, suppliers, visitors and the amazing artists that visit us, is of the highest priority during this difficult time. Due to the development of the Covid-19 virus and the recent government guidance, we have taken the decision to close the LCR and the Waterfront for the time being.

This has not been an easy decision for us to make. We are working hard on getting a great programme of entertainment together across all of our venues as soon as we can reopen.

We are also working with promoters to rearrange as many shows as possible and will contact our customers directly with full details regarding specific shows as soon as we get this information. Please note that refunds for cancelled shows will be processed automatically; postponed shows will not offer refunds until a new date has been confirmed. Please be aware that refunds may take slightly longer to process during this busy time - please bear with us.

The box office phone line will be closed as we get up to date with everything we need to, but the email will be checked regularly. Please bear with us as we are experiencing very high volumes of contact.

We will of course keep our customers up to date with our progress, so please keep an eye on our socials to keep up to date and keep checking this page for more information.

Look after each other, stay healthy and we can’t wait to dance with you all very soon! x


If you have concerns about your health you can check the Public Health England website for up-to-date advice and guidance, as well as regular updates on travel information, symptoms, and precautionary measures. Public Health England have also published some FAQs on COVID-19. For information about how to protect yourself please see the NHS guidance.

If you think you may be affected, please stay indoors, either at home or within your accommodation, avoiding contact with other people and please contact NHS 111 or 999. 

There is currently no vaccine to prevent COVID-19. The best way to prevent infection is to avoid being exposed to the virus. Public Health England (PHE) recommends that the following general cold and flu precautions are taken to help prevent people from catching and spreading COVID-19:

  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze: see Catch it, Bin it, Kill it
  • Put used tissues in the bin straight away
  • Wash your hands with soap and water often – use hand sanitiser gel if soap and water are not available: see hand washing guidance
  • Avoid close contact with people who are unwell
  • Clean and disinfect frequently touched objects and surfaces
  • Do not touch your eyes, nose or mouth if your hands are not clean
  • Avoid shaking hands or other contact greetings with others

If you have any questions or concerns, please contact

Students' Union Services (EA) Ltd
Co Reg No 01524381
Waterfront (SUS) Ltd
Co Reg No 02834353
VAT Co 253497384